FAQs | Providing you with the answers

Below are some of the typical questions we get asked, if you have a question that is not answered below, please contact us.

 

What do I have to do to hire/buy from you?
» You can purchase from us using a trade account, with cash or credit cards. For hiring items, all we ask is that you open an account or leave a deposit. You can open an account with us whilst you’re in the branch, or we can send you the forms.

Do you allow DIY and trade customers?
» Yes, we are pleased to offer our services to both do it yourself and professional trade customers.

Are there any minimum hire periods?
» No, you can hire the equipment for as long or as short as you need to.

What are the options for delivery?
» We offer same or next day delivery, or you can collect from your local branch - details of our branch locations can be seen here. Delivery charges may apply.

 Do you sell consumables or accessories and spares?
» Yes, we offer a repair service for equipment as well as PAT testing for electrical equipment.
 
Is your equipment certified?
» Yes, our equipment is certified to the relevant British Standards where applicable.

Do you offer advice?
» Yes, we’re happy to share our knowledge and expertise with you about the latest guidance, application solutions or how we could help you improve safety on site. You can speak to us by using the details found here.

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